If you are going to be more than 10 minutes late, just give us a call. We may have to move you to the next available appointment. We will do our best to work you in upon your arrival.
We have a five hour cancellation policy. Clients may cancel or reschedule up to FIVE hours before the scheduled appointment without charge. Any client that cancels, reschedules (or no-shows) within five hours of the scheduled appointment will be charged 100% of the scheduled service. (Members will also be subject to member-specific cancellation fees.)
No shows/no calls will be charged 50% of the amount of the scheduled service.
We accept Visa, Mastercard, Discover, American Express and cash.
Cash gratuities are preferred when possible.
If any children will be present during the service, please ensure they are supervised at all times for their safety.
For your privacy and protection, small children/pets are not allowed in the service room.
Only one client is allowed in each room per session (unless a minor is being supervised by a legal guardian).
Clients must be 16 or older.
Please advise us if you have any potential skin allergy, health concern or injury that is relevant to the service.
RAW reserves the right to refuse service if a client has any skin condition or health concern not previously disclosed.
Pregnant women agree they have permission from their doctor.
RAW is not responsible for any items left behind in the service room.
RAW MONTHLY MEMBERSHIP AGREEMENT
- Enjoy UP TO FOUR Sessions/month for only $99!
- FREE upgrades. Add Prep or upgrade to Rapid on us!
- NO initiation fee.
- NO contract.
- NO fee for cancelling. Just let us know before the 1st and you're off the hook.
- Option to FREEZE membership month to month.
- 20% off ALL retail products.
(* Refer to our Prep Guide for proper exfoliation tips prior to each session to make sure ALL color from previous self-tanners/spray tans is removed for best results.)
TERMS & CONDITIONS
- $99 will be charged on the 1st of the month.
- Appointments that are canceled within 5 hours will be charged $25.
- Feel free to mix and match UP TO FOUR any Services of your choice. Maximum of FOUR sessions a month may be used.
- Each additional service beyond the FOUR per month, will be charged at a discounted rate of $25 per full body session.
- A valid credit card must be presented at the time of purchase. In the case of declined cards, memberships will be frozen until paid in full and benefits suspended.
- Unused sessions DO NOT roll over to the next month.
- Unused sessions are non-transferable and non-refundable.
- Membership discounts may not be combined with any other offer.
- Members must notify us BEFORE the 1st of the month if they wish to cancel or freeze their membership.
- Gratuity is not included so please tip on each individual service.